Leadership Workshops

Feedback: The Key To Building Strong Teams

The ability to provide skillful feedback, building on strengths and correcting weaknesses, is among the most important characteristics of good leadership. Why? Because all high performance teams are built one performance, one conversation at a time. But the reality is, most leaders do not have have the skills or confidence to hold these brief but powerful conversations well. Most tend to avoid these situations altogether.

I remember well recognizing the importance of feedback many years ago as a junior manager. I was determined to develop the best feedback skills I could. Years later, as the president at both the Calgary Herald and the St. Catharines Standard, I worked hard at passing on what I had learned about effective feedback to the men and women who served on my leadership teams. I knew that our performance would always be a reflection of the leadership we gave our team members.

The engaging and highly interactive 1/2 workshop I offer today is the product of a career of passionately exploring and developing the best most practical approach to providing effective feedback. For over ten years now, through Gaynor Consulting, I have taken the same mentoring approach with each client that I took with the people who served on my leadership teams across the country.

Workshop Overview:

• Team building from a corporate body perspective.
• The employee perspective on feedback.
• Discover the 7 essential roles feedback plays in team performance.
• Understanding characteristic behaviour and what to do about it.
• The two foundational varieties of feedback.
• A powerful three-step approach to delivering highly effective feedback.
• How to deal with angry and emotional responses.
• 7 characteristics of effective feedback.
• The right duration for an average feedback session.
• The two reasons accountability is essential and how to best instil it.
• Connecting feedback and annual performance reviews.

Don't miss this opportunity to equip your leaders with this essential skill.

The off-site leadership development you have been waiting for and the ideal addition to your leadership curriculum. These affordable and highly acclaimed 1/2 day workshops will equip the members of your leadership team with the practical skills they need to build team performance. Check out the course offerings for Winter 2016 here.   Learn More »

"We have had the privilege of Dan speaking to our management team; he creates a relaxed, approachable style that makes his audience receptive to learning. Dan's insight has given us tools that have made our management team more cohesive. As we put Dan's teaching into practice, we are conveying a message that is bringing positive change to our work relationships, and improved performance always follows improved relationships."
– Janine Altamirano, Business Manager, McInnis & Holloway Funeral Home