Leadership Workshops & Corporate Keynote Speaker

Leadership Workshops

Feedback: The DNA of Strong Teams

"In my early thirties, I heard someone ask the question, 'If there were no praise or criticism in the world, then who would you be?'" – Howard Behar. It's Not About The Coffee.

Great teams don't happen overnight, they are built one person one situation at a time by leaders with well developed feedback habits. Yet when you ask employees most reply that they don't get nearly as much feedback as they would like, and that the feedback they do receive is often poorly delivered. Leaders, for their part know they should provide more feedback but lack the skill and confidence to dive in and start talking about performance skillfully. Sharpening feedback skills is often the fastest way for leaders to become more effective.

During this half-day highly interactive workshop, participants will discover the seven indispensable roles feedback plays as they learn how to skillfully encourage the right behavior and correct the wrong behavior.

Workshop Overview:

  • The employee perspective
  • The seven roles feedback plays, including unveiling characteristic behavior and ensuring fairness.
  • Frequency and duration of a typical feedback installment.
  • Encouragement and correction – the two variations of feedback.
  • A specific three step pattern for delivering high quality feedback.
  • The seven characteristics of quality feedback
  • Feedback and annual performance reviews.
  • Building a feedback relationship.

Don't miss this opportunity to equip your leaders with this essential skill.


December 2017

Lead Like Scrooge

At this time of year it seems fitting to turn to Dickens with A Christmas Carol for some seasonal leadership inspiration. Let's see what we can learn from one of literature's most well known bosses – Ebenezer Scrooge.  Read More »


The off-site leadership development you have been waiting for and the ideal addition to your leadership curriculum. These affordable and highly acclaimed 1/2 day workshops will equip the members of your leadership team with the practical skills they need to build team performance. Check out the course offerings for Winter 2016 here.   Learn More »


"Dan delivered his Heart and Hands of Leadership workshop as a guest speaker to kick-off to our senior management retreat. The content and particularly Dan's delivery of the information acted as catalysts in creating the conditions of success for our meeting. Throughout our sessions we kept referring back to the workshop as a benchmark of leadership behaviours required to bring our company to its next level. Participants were impressed with Dan's style and in his generosity to share from his own business management experience. No doubt in my mind that having Dan involved in our retreat will have a lasting impact on the success of Chariot Carriers in the future".
– Pierre Doyon, CEO, Chariot Carriers Inc.